How to recover access to your Client Area (Reset Password) Print

  • 0

Forgotten your password for the IMOMA TECH Client Area? Do not worry. Our system features a secure, automated recovery procedure that allows you to set a new password in just a few minutes, without needing to contact support.

Step-by-Step Guide to Resetting Your Password:

  1. Navigate to the IMOMA TECH Client Area login page.
  2. Just below the "Login" button, click on the Forgot Password? link.
  3. Enter the email address registered with your IMOMA TECH account.
  4. Click the Submit button.
  5. The system will automatically dispatch an email to your inbox containing a unique reset link. Please also check your SPAM or Junk folder if you do not see the email within a few minutes.
  6. Open the email and click the provided link.
  7. You will be redirected to a secure page where you can choose your New Password. Confirm your new password and click Save Changes.
⚠️ Security Tip:
The password reset link is temporary and will expire after a short period for security reasons. If you are unable to complete the process immediately, the link will become invalid, and you will need to submit a new reset request by repeating the steps above.

What if I don't receive the recovery email?

If you have waited a few minutes and checked your SPAM folder but still cannot find the email, it may be due to one of the following reasons:

  • You are using an email address that is different from the one registered in our system.
  • Your email provider has blocked the message due to security filters.

In this case, please open a support ticket through our alternative contact channel or reach out to us via our official phone lines so we can verify your account status and proceed with a manual password reset.


Was this answer helpful?

« Back